Front Desk Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7duhz0

**About Us**:
**Responsibilities**: - Welcome guests in line with company policies, standards, and procedures.
- Efficiently handle check-in and check-out processes.
- Stay well-informed about all hotel services and nearby tourist attractions, ensuring guests receive detailed and accurate information.
- Respond to emergency situations with the required level of urgency and professionalism.
- Maintain professional relationships with both guests and colleagues.
- Proactively anticipate guest needs, providing solutions and creating memorable experiences. **Requirements**: - At least 2 years of prior experience in a similar role in a luxury hotel setting.
- Strong knowledge of hotel management software, preferably Suite.
- Fluency in both English and Italian.
- Excellent communication skills (verbal and written), with strong relational and problem-solving abilities.
- A natural team player with a collaborative mindset.
- A commitment to providing exceptional, consistent service that exceeds guest expectations.




- Ability to quickly learn new skills and adapt to department developments.
- Flexibility to work in shifts and adapt to changing schedules.
- High professional standards, with a refined and elegant presentation. **Compensation**: - €1250.00 net/month (base salary, excluding holiday and overtime pay, which will be calculated separately). **Why Join Their Team?** This is an opportunity to become part of an esteemed luxury hotel team, where you can grow professionally in a high-standard environment. They offer a dynamic work atmosphere, continuous learning, and a chance to create extraordinary experiences for our guests. **To Apply**:
Contratto di lavoro: Tempo pieno Disponibilità: - Dal lunedì al venerdì
- Turnazioni
- Weekend Retribuzione supplementare: - Quattordicesima
- Tredicesima Esperienza: - addetto/a assistenza clienti: 2 anni (Obbligatorio) Lingua: - inglese (Obbligatorio)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7duhz0