Senior Client Advisor

12 ago - Milano
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Overview
Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
Senior Client Advisor | Full‐Time | Milano
As part of the upcoming relocation of our Milano store, we are looking for a Senior Client Advisor to join our team and support this exciting new phase of growth.
At Stone Island we are always looking for people who share our spirit and values to drive our company forward.
The Senior Client Advisor will guide clients through the brand's values, heritage and product universe, developing meaningful long‐term relationships while contributing to the overall store performance. This role requires a strong client‐centric mindset, a passion for product storytelling,



and the ability to collaborate effectively with the team to achieve shared goals and results.
Your Impact
The Day-To-Day
Ensure excellent client experience while maintaining the quality standards required by the brand;
Act as a brand ambassador to the store's clientele, demonstrating strong passion and commitment to the brand while embodying brand values and vision;
Take ownership of all phases of selling ceremony, driving sales performance through a client‐centric mindset and actively engaging in 1to1 clienteling to build and cultivate long‐term relationships;
Support store operations while ensuring after‐sales service and follow‐up with clients;
Develop in‐depth knowledge of all product categories to deliver storytelling around collection, fabrics and treatments in line with the technical excellence that defines the brand;
Implement and maintain Company's Visual standards in store, collaborating with Visual Mercha

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