Role Purpose
The Solution Consultant Director exists to lead and scale Omilia's pre‐sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales – ensuring that the Solutions Consulting team consistently delivers high‐impact, credible, and commercially aligned pre‐sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.
Accountabilities
Own the end‐to‐end pre‐sales function for the assigned region or segment – from team structure and capacity to the quality and commercial outcome of every technical engagement
Collaborate with the Sales Director supporting the assigned region or segment
Be accountable for the performance, development,

and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence
Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities
Own the strategic relationship with the most complex and highest‐value prospects in the region, acting as the senior technical authority where deal complexity demands it
Drive alignment between Sales leadership, Product, and Delivery to ensure pre‐sales commitments are achievable and that field intelligence continuously shapes the product roadmap
Own the regional pre‐sales methodology, tooling, and enablement assets – ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle
Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio
Key

Solution Consultant Director, EMEA

CAMERIERA/E AI PIANI

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