Key Account Manager Italy
Pubblicato il 12-08-2026 - Ajax Systems in Milano
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 7,000 specialists.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
- Present and sell company products, services, and solutions to current and potential key clients (Alarm Receiving Centres or security companies)
- Prepare action plans and schedules to identify specific sales targets and opportunities
- Operate as the lead point of contact for sales matters between the Company and the customers
- Proactively assess, clarify,
and validate customer needs on an ongoing basis
- Prepare and execute sales training presentations
- Assist with high-severity issue escalations as needed
- Manage account services through quality checks and other follow-up metrics
- Develop a trusted advisor relationship
- Follow up on sales leads and referrals
- Develop and maintain product knowledge
- Prepare a variety of status reports, including sales call activities, follow-ups, and adherence to goals and objectives
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the appropriate company staff
- Coordinate the involvement of company personnel, including Sales Managers, Technical Engineers, Accounting, Logistics, Product Management, etc., in order to meet account performance objectives and customers' expectations
- Participate in marketing events, such as semina