Customer Experience

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dwsrj

Company DescriptionMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

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Company DescriptionMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable,



and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job DescriptionCustomer Experience & Sales Performance Coach – Automotive
40 ore settimanali, dal lunedì al venerdì
Nord-Est Italia – posizione field based
Hai una passione per il settore automotive e per il miglioramento della Customer Experience? MSX è alla ricerca di un/una Customer Experience & Sales Performance Coach.
Il RuoloCome Customer Experience & Sales Performance Coach, sarai responsabile del monitoraggio delle performance Customer Experience e dei processi di vendita presso la rete di concessionarie del Nord-Est Italia.
Le Tue Principali Attività Saranno
- Monitorare e analizzare i KPI relativi alla Customer Experience e ai processi di vendita
- Identificare aree di miglioramento e definire piani d’azione con le concessionarie
- Erogare sessioni di coaching e supporto sulla Customer Journey e sui proces

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dwsrj