Product Knowledge Manager DI
Pubblicato il 13-08-2026 - Agicap in Milano
About Agicap
Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale‑ups in Europe, with over 8000 customers, 650 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the French Tech 120, rewarding the most promising startups in France.
Agicap allows Finance teams of Mid‑Market companies to efficiently manage and forecast their cash, pay their suppliers and get paid. By combining a Treasury Management System, and Accounts Payable and Accounts Receivable solutions into a single platform, Agicap aims at becoming the next leading Treasury Management platform for mid‑market companies.
We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024.
These additional resources further fuel our product innovation, allowing us to grow significantly and accelerate our international expansion across the world.
We believe our success comes from our highly passionate and dedicated teams,
committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure
The Job
On a daily basis, you'll alternate between support, internal product knowledge and side‑projects:
- Handle incoming requests from internal teams (CS Care first, then Sales, Onboarding…) – qualify them, prioritize them, and know what can wait.
- Investigate product bugs and limitations: reproduce, understand, document – then elevate cleanly to Support Engineers with a solid case (logs, context, hypotheses).
- Partner with Product Managers and Tech on the right solutions, then measure their real impact on internal users.
- Design training sessions – both onboarding and continuous learning. Each role (CSM, Sales, Onboarding) has its own product learning path.
- Build and maintain the internal documentation on Notion – articles, videos, quizzes. Think of