Team Lead, Petsense

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dwz7v

This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
- Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
- Take the initiative to support selling initiatives (TEAM):
- Thank the Customer
- Engage with the customer and/or pet
- Advise products or services
- Make it Memorable





This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
- Execute assigned basic, promotional, and seasonal merchandising activities.
- Perform Opening/Closing procedures.
- Transport and make deposits to bank.
- Assess store conditions and assign duties.
- Organize and prioritize workflow through the use of the daily planner.
- Recovery of merchandise.
- Participate in mandatory freight process.
- Perform regular and promotional price change activities.
- Resolve customer complaints/issues and ensure the customer has a positive experience.
- Adhere to loss prevention standards and respo

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dwz7v