Fleet Director, Luxury Guest Experience

13 ago - Milano
Silversea

Silversea is seeking a seasoned Guest Relations Director to lead the guest experience across our luxury fleet. You will shape standards, coach a high-performing team, and ensure flawless service delivery aboard ships and shoreside interactions.
The role requires 7–10 years in luxury hospitality with leadership experience, English fluency, and a track record of translating customer feedback into operational improvements across multiple vessels.

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