Senior Account Manager Team Lead
Pubblicato il 13-08-2026 - Deliveroo in Milano
We are looking for a Senior Client Partner (Senior AM Lead) to lead the strategic expansion of the New Vertical segment in Italy. This is an opportunity to take on a leadership role within a fast-growing area of the business.You are a senior commercial profile with strong experience in people management and development, and you will be responsible for growing a significant part of Deliveroo's New Vertical business by directly leading a team of Account Managers.The role is primarily commercially focused with a strong people management component, and requires close cross-functional and international collaboration with the Operations, Marketing and Product teams to ensure success.Responsibilities- Lead and grow a team of Account Managers dedicated to the Grocery and Retail segment, setting goals, priorities and individual development plans.- Own the commercial results of the segment,
define together with New Verticals Director and other New Verticals leaders the strategy to achieve results and to expand the segment in order to achieve quarterly and yearly goals - Lead most relevant negotiations and the relationship with most senior stakeholders among our main Partners- Work closely with Marketing & Merchandising functions to pull the right levers in order to impact business results and ensure highest Customer Experience.- Collaborate with the Operations to drive efficiencies, improve partner outcomes and accelerate growth of the segment.- Lead the team's quarterly planning process, working with the HQ Strategy & Finance team to develop accurate forecasting, monitoring and reporting.- Work closely with the "New Businesses" leadership team and other groups at Deliveroo to deliver high-impact projects.- Mentor and develop the team, fostering the professional growth of each team member and building a cohesive, high-performing working environment.Requirements- We ask that you have a strategic mindset, strong analytical skills and people management experience, with a track r