Work in Portugal

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dyoz2

Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation))
Bologne, Metropolitan City of Bologna, Italy
Job Openings Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation))
About the job Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation))
Want to Relocate to Portugal?

We are looking for Italian -speaking talents who want to build a career in Customer Operations &
International Support while working in a diverse, multicultural environment in Lisbon.
Position: Customer Support Representative
Location:Remote in Portugal
Market: Italian-Speaking
Your Main Responsibilities
As part of the Customer Service Operations team, you will:
- Respond to customer requests via email, chat, contact forms, and calls
- Handle support tickets related to general queries, refunds, or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back-office tasks that may involve outbound calls
- Conduct outbound calls to promote products, collect feedback,



and support customer success
- Maintain accurate records using CRM tools
- Achieve performance goals and respect deadlines
- Provide operational feedback and escalate cases when needed

Salary Package With & Without Accommodation
Whats Offered
- Salary:Up to1,000 +performance & complexity premio gross/monthly (14 salaries per year)
- Relocation Support (exceptional, for candidates moving from abroad)

Accommodation Option:
Studio apartment in a company shared buildingfor up to 12 months
Rent: 280/month, all utilities included (deducted from payslip)

Working Conditions
- 40 hours/week + 1 hour lunch break
- 22 vacation days per year
- If you work on a Portuguese public holiday, you receive a compensation day

Why Portugal?
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.
Want to apply or learn more? Feel free to message me

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dyoz2