Business Analyst
Pubblicato il 13-08-2026 - Global Blue in Milano
At Global Blue by Shift4, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post‑purchase solutions also cater to the needs of over 47 million e‑commerce shoppers. Listed on the New York Stock Exchange, we generated €20 bn Sales in Store and €311 m revenue in FY 2022/23.
Our diverse community of over 2 ,000 employees represent more than 80 nationalities across 53 countries. At Global Blue,
we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
What you will do. A glimpse in your role:
- Set up, standardize and automate reporting processes to monitor team production using the most appropriate BI tools.
- Act as the BI expert within the Global Accounts Support Team, owning and continuously improving the team’s reporting systems.
- Collaborate with the BI Team to design and implement new reporting solutions.
- Prepare standard reporting decks for internal and external stakeholders.
- Partner with Sales Managers to support client projects requiring tailored reporting and performance analysis.
- Provide analytical support to the Strategic & Operational COO Support & Global Accounts team, delivering insights related to client