13 ago - Italia
U.S. Air Forces, Europe
Summary
About the position: This position is Non-appropriated Fund (NAF) and is located at the 31st Force Support Squadron, Aviano Lanes (Area 1), Aviano AB, Italy.
The primary purpose of this position incumbent is responsible for manning the customer service desk within the bowling center.
Learn more about this agency
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
Performs a variety of customer service and operational support duties in a Bowling Center. Greets customers, answers questions regarding facility programs, services, fees, and bowling procedures, and provides general information to ensure positive customer experience. Assists with bowling leagues, tournaments, special events, and other morale, welfare, and recreation activities as assigned. Assists in maximizing lane and equipment utilization through efficient customer flow and scheduling. Assigns lanes, assists patrons with shoe rentals, bowling equipment, takes and processes customer food orders, and other services. Monitors bowling lanes and equipment during operations, resolves routine issues such as ball return interruptions or minor lane problems, and notifies appropriate personnel when maintenance beyond routine assistance is required. Operates a cash register or point-of-sale (POS) system to process sales, rentals, fees, and other transactions in accordance with established cash handling procedures. Prepares and submits daily cashier reports at the end of each shift and completes bank deposits from all shifts when working the night shift. Operates a public address (PA) system to make announcements for patrons. Maintains the cleanliness and appearance of the facility by cleaning bowling areas, counters, rental shoes, seating areas, tables, and other assigned workspaces. Assists with setting up, stocking, and organizing supplies, merchandise, and equipment. Ensures compliance with safety, security, and housekeeping procedures while maintaining a safe environment for patrons and employees.
Performs other related duties as assigned.
May be required to work evenings, weekends and holidays.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13030443
Requirements
Conditions of employment
- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires to meet state and legal age requirement for sale of alcoholic beverages.
- This position requires the completion of a pre-employment physical examination.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special occasions.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/19/2026
The Area of Consideration for this vacancy announcement is US Citizens or NATO country citizens with a valid US permanent resident card and Social Security Number. In accordance with the Status of Forces agreement between Italy and the US, you must be at Aviano AB on orders and be a US citizen or citizen of a NATO country with a US permanent resident card. Italian citizens may not apply for US NAF positions; however, may be eligible for local national positions on base. Must be able to provide documentation proving residence status overseas. Legal US residents must possess a social security number and be citizens of a NATO country.
The 31st Force Support Squadron is not currently providing logistical support. Applicants must provide proper documentation indicating they are already a supported member of Aviano AB.
- Business Based Action
- Family Member Preference
- Military Spouse Preference
- Outside Applicant Veteran
- Spouse/Widow/Parent of Veteran
- Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Practical knowledge of recreational activities, rules and procedures. Ability to safeguard and handle cash and skill in the use and maintenance of various recreational equipment and facilities are desirable; however, no experience is required. Direct handling of cash items,
and use of cash accountability control methods is required. Must be 18 years old or older to service alcohol. Must be able to satisfactorily complete a pre-employment physical. Must be able to lift at least 40 pounds. Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level/NACI) is required.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
- All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
- Probationary period may be required.
- Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
- Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
- Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
- LQA is not authorized.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Review our benefits
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Required Documents
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
- Proof of Citizenship/Residency
- PCS Orders
- Resume
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Soggiorno
- Proof of Citizenship/Residency
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/19/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
Agency contact information
Aviano NAF HR Office
Email
(email hidden)
Address
Aviano Community Services Flight
31 FSS/FSCN
Unit 6122
APO, AE 09604-6122
US
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
Overview
Accepting applications
Location
Aviano, Italy
Few vacancies
No matching locations found.
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$15 - $15 per hour
AF NAF pay setting rules apply
Pay scale & grade
NF 1
Promotion potential
None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule
Intermittent - Flexible employees are not guaranteed any hours but may be scheduled as many as 40 hours per week.
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
- 0189 Recreation Aid And Assistant
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
- Suitability/Fitness
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-6YFSW014302
Control number
880238900
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