13 ago - Milano
EMAAR HOTELS & RESORT (MILANO
Armani Hotel Milano, situato nel Quadrilatero della Moda, è la seconda collaborazione tra Giorgio Armani S.p.a. ed Emaar Properties PJSC. Ospitato in un edificio razionalista del 1937, incarna la filosofia "Stay with Armani" offrendo un'esperienza intima dove ogni dettaglio delle 95 camere e suite, disegnate dal suo autore, riflette eleganza, comfort e raffinatezza.
Sotto la supervisione del team Lifestyle, gli ospiti ricevono un'ospitalità su misura. Al settimo piano del palazzo, con vista maestosa sulla città, l'hotel ospita l'Armani/Ristorante con cucina italiana dalle sapienti rivisitazioni in chiave internazionale e l'Armani/Bamboo Bar, mentre all’ultimo piano Armani/SPA si estende su una superficie di 1.000 mq con piscina relax e palestra.
Posizione:
- Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
- Maintain and up-date as required departmental filing system
- Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken • Serve food and beverage according to guest’s needs & expectations
- Make sure that tables are consistently cleared re-set according to reservation plans
- Have clear and accurate communication with all team members
- Respond promptly to guests and superiors’ requests
- Make sure that the station is stocked and tidy at all times
- Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
- Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations
Attend training sessions and meetings as and when required
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Requisiti:
- Reading, writing and oral proficiency in English and Italian
- Previous experience in similar or related positions
- Excellent communication and organization skills
Able to work calmly & confidently under pressure
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Altre informazioni:
Benefits:
- Meals provided in the staff restaurant
- Uniform and laundry service
- Exclusive discounts at Armani stores Access to corporate benefits via the company app
Applicants must have legal authorization to work in Europe.
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