12 ago - Bardi
DNP Photo Imaging Europe
ppDNP Imaging Photo Europe, a subsidiary of DNP Japan, is a leading player in the printing and imaging industry.
We provide innovative solutions through three key business units.
/p h3Main Mission /h3 pAs an Account Business Development Specialist, your primary mission is to ensure the retention and growth of existing clients while progressively developing new business opportunities.
/p pThe role is structured in two phases: /p ul libPhase 1 – Account Management Development: /b Take ownership of an existing client portfolio, ensure high client satisfaction, and identify opportunities for upselling and business expansion within current accounts.
/li libPhase 2 – Business Development Prospecting: /b Gradually expand your scope to include active prospecting, identification of new market opportunities, and acquisition of new clients to support the company's growth objectives.
/li /ul pThis position is ideal for a junior profile willing to grow into a full commercial role, combining account management excellence and business development capabilities.
/p h3Responsibilities And Activities /h3 pbClient Portfolio Management /b /p ul liAct as the primary point of contact for assigned clients, ensuring strong relationships and high satisfaction levels.
/li liManage and maintain a portfolio of existing accounts, ensuring retention and continuity of business.
/li liHandle client inquiries, resolve issues promptly, and ensure a smooth customer experience.
/li liMaintain accurate client records and activity tracking in the CRM system.
/li liCoordinate internally with operations, finance, and product teams to ensure service delivery.
/li /ul pbDevelopment of Existing Clients /b /p ul liIdentify upselling and cross?selling opportunities within existing accounts.
/li liSupport contract renewals and participate in commercial negotiations.
/li liConduct regular business reviews with clients to assess performance and identify growth opportunities.
/li liMonitor account performance and contribute to revenue growth targets.
/li liPrepare commercial proposals tailored to client needs.
/li /ul pbBusiness Development Prospecting /b /p ul liIdentify and target new clients, markets, and business opportunities.
/li liConduct prospecting activities (cold calls, emails, networking, events).
/li liBuild and maintain a pipeline of qualified leads.
/li liDevelop and present tailored business proposals to prospects.
/li liCollaborate with marketing and sales teams to generate leads and increase brand visibility.
/li liAnalyze market trends and competitor activity to identify opportunities.
/li /ul pbReporting Coordination /b /p ul liTrack and report on account performance, sales pipeline, and business development activities.
/li liMaintain up?to?date data in CRM systems.
/li liProvide regular feedback and insights on client needs and market evolution to management.
/li liContribute to sales forecasting and action plans.
/li /ul pThe above duties are not limited or exhaustive.
They may change depending on the needs of the company, the skills of the job and developments in the role.
/p h3Profile Required /h3 pbEducation: /b Business School or equivalent, Bachelor's degree in Business or Master level preferred.
/p pbExperience: /b 2-3 years in account management, sales, or client services, ideally in B2B or industrial or printing environments.
/p ul liStrong communication and interpersonal skills.
/li liCommercial mindset with an interest in sales and business development.
/li liAbility to build relationships and create trust with clients.
/li liGood organizational skills and ability to manage multiple priorities.
/li liAnalytical mindset with the ability to identify opportunities from data.
/li liProactive and results?oriented attitude.
/li liAbility to manage multiple priorities under pressure.
/li liFluent in English and Italian (written, spoken and read).
/li liWillingness to travel when required.
/li liFluency in Italian and English (written and spoken) is mandatory.
/li liAdditional languages are a plus.
/li liValid driving license.
/li /ul /p #J-*****-Ljbffr
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