12 ago - Milano
Pvh Italy
ph3JOB PURPOSE /h3 pLead, coach and empower a team to achieve deliver exceptional customer experiences, sales excellence and ensure efficient store operations through positive and collaborative leadership.
/p h3RESPONSIBILITIES /h3 ul liAct as a true Prada Ambassador and role model, consistently demonstrating the brand's values and commitments.
/li liCoach, lead and inspire Beauty Advisors to achieve their sales targets.
/li liMonitor KPIs and provide qualitative feedback to elevate performance.
/li liOversee inventory management (stock, testers, samples, and other selling tools) to prevent shortages or loss.
/li liDevelop and maintain strong relationships within colleagues and foster a collaborative environment among all store categories.
/li liDrive, motivate and create a positive working atmosphere within the team.
/li liEnsure exceptional and personalized client experience, building strong relationships and driving client loyalty.
/li liHandle client requests, concerns and objections with professionalism and expertise.
/li liCollaborate with CRM team to enhance client loyalty.
/li liContinuously upskill to adapt to luxury, beauty and brand values.
/li /ul h3KNOWLEDGE AND SKILLS /h3 ul liProven experience in beauty retail.
/li liPassion and strong knowledge of beauty fragrances categories.
/li liLeadership and coaching skills, with the ability to elevate team performance.
/li liData-Driven mindset with solid understanding of KPIs.
/li liCommitment to fostering an inclusive environment and leveraging Diversity, Equity and Inclusion.
/li liHigh cross-cultural agility, with the ability to adapt communication and leadership style to diverse teams and clients.
/li liMake-up Artist certification is considered a plus.
/li liFluent spoken English expected.
Other languages are desirable.
/li /ul pJoining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence.
The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics.
We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
/p /p #J-*****-Ljbffr
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