Field Service Engineer

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ppTechnogym inspires b70million daily users /b to train using our binnovative engaging solutions for fitness, sport and health /b. By promoting the bHealthness lifestyle /b of exercise, a balanced diet, and a positive mental approach, AI Tracking Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. /p pSuppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the bright spirit to join Technogym because you have the IMBESTIO /b! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world! /p h3Your Role /h3 pIf you thrive in the Services field and are passionate about customer satisfaction, this position is for you! At Technogym, our goal is to satisfy 100% of our customers and end-users. Our Services teams are continuously working to enhance service performance and deliver the best fitness experience possible. /p pWe are looking for a hands-on bField Service Engineer /b with strong problem-solving skills and a customer-first mindset. In this role, you will be responsible for maintaining and repairing Technogym equipment, ensuring every customer receives reliable, high-quality service and a seamless experience. /p h3Your Impact /h3 ul liExecute effective root cause analysis of product issues, identifying proper parts and determining suitable solutions /li liPerform on-site jobs in line with customer SLAs /li liAchieve field performance targets (TTS, FTFR, JMR3)



/li liManage stock of parts and maintain accurate inventory records /li liEducate customers in the technical use and care of Technogym equipment /li liProperly manage work orders and service reports in accordance with company procedures /li liSchedule on-site visits, keeping customers informed of expected arrival times /li liConduct light preventive maintenance and proactively detect issues in the field /li liAct professionally and customer-oriented at all times, collecting structured feedback to identify customer needs and opportunities /li liHandle service issues efficiently and escalate cases when appropriate /li liAccurately report service data following assigned procedures /li liEnsure all work-related equipment and vehicles are maintained safely and responsibly in line with Health Safety legislation /li liAttend ongoing training sessions to stay up to date with new technologies, product releases, and best practices /li liMaintain and develop the “Master Certification” level to ensure elite expertise in Technogym equipment /li /ul h3About You /h3 pYou are passionate about technology and fitness, proactive, and hands-on, yet down-to-earth and ethical. You enjoy working both independently and as part of a team, always striving for excellence in customer service. /p pWhat you sould bring:



/p ul li3–5 years of experience in a similar field service or technical maintenance role /li liDiploma or Degree in Mechanics, Mechatronics, or a related technical field /li liStrong mechanical skills with hands-on experience in assembly, maintenance, and repair of machinery or fitness equipment /li liBasic understanding of electronics and electrical systems for troubleshooting and diagnostics /li liProven ability to identify, test, and resolve technical and mechanical issues efficiently /li liConfidence working with hand tools, measuring instruments, and mobile diagnostic apps /li liKnowledge of IT networking or connected devices (a plus) /li liExcellent time management and organizational abilities /li liExperience managing service visits, repairs, and maintenance orders /li liStrong communication and customer service skills /li liA mindset of teamwork, transparency, and continuous improvement /li /ul h3Technogym is an Equal Opportunities Employer /h3 pWe are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. /p pDiscover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true. /p pProducts and services supplied in USA and CANADA by TECHNOGYM USA Corp. 700 US Highway 46 East, Fairfield, New Jersey 07004 Fully paid up capital USD 3.500.000 Website operated by TECHNOGYM S.p.A. VIA CALCINARO 2861, 47521 CESENA (FC). Fiscal code and VAT: Certified Electronic Mail (PEC): Company registration number at the Forlì-Cesena Register, REA Fully paid up capital Euro ,00 Siae License /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7e43rw