13 ago - Milano
Hy-Vee
Job Title
Pharmacy Technician – Non Certified
Department
Pharmacy
Primary Responsibilities
Provide prompt, efficient, and friendly customer service by exhibiting care and patience in all customer interactions and treating customers as the most important part of the store. Smile and greet customers, learn and use customers’ names whenever possible, and assist customers by escorting them to products, securing items out of reach, loading or unloading heavy items, noting customer suggestions, and performing other tasks that enhance the shopping experience.
Answer the telephone promptly and provide helpful service to callers who need assistance. Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment. Handle inquiries that do not require a pharmacist’s expertise and judgment. Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist and call doctor’s offices for refill prescriptions.
- Gather patient information required to prepare prescriptions and enter data into the computer.
- Assist pharmacists in preparing prescription drug products for dispensing, affixing labels, and preparing prescriptions for mailing.
- Prepare and submit insurance claims, file prescriptions after dispensing, and report medication errors to appropriate personnel.
- Order, check‑in, and stock pharmacy supplies, log invoices as necessary, and perform cash transactions.
- Maintain cleanliness of the pharmacy and dispensing area.
- Assist with third‑party insurance billing and troubleshooting.
- Administer vaccines as allowed by law.
Secondary Responsibilities
Assist in other areas of the store as needed and perform other job‑related duties and special projects required.
Knowledge, Skills, and Abilities
Logical or scientific thinking for problem solving, arithmetic calculations, composition of original correspondence, following technical manuals, increased interpersonal communication, and evaluation
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