Florence Night Auditor: Elevate Guest Experiences
Pubblicato il 13-08-2026 - Ennismore in Firenze
The Hoxton has officially opened in Florence – the capital of Tuscany and a city famed for its Renaissance masterpieces, stunning architecture, and iconic landmarks. Bursting with culture (and as the birthplace of gelato), Florence felt like the perfect spot to become our second home in Italy.
The Hoxton in Florence will feature 161 beautiful bedrooms of varying sizes, a large ground floor restaurant, bar, lobby, rooftop and courtyard. There is also a basement meeting and events space.
More about us…
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
What you’ll do…
- You make sure our guest experience never flags, even at night Whatever's needed, you treat our guests as individuals,
make them feel welcome and their stay special - the Hox way.
- Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
- Work with all our teams to make sure we're always busy and help our Night Manager with any overbooking levels.
- Answer phones, sort out requests and anything that might arise, involving the team as needed - you're the one-stop-shop for our guests to turn to.
- Assist the Night Manager with end of day procedures.
- Always maintain a positive and friendly attitude, even when working to achieve solutions to challenges.
- Ensure the safety of guests overnight whilst they are tucked up asleep.
What we’re looking for…
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the peo