Banking Operations Manager: SLA-Driven Leader

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7e5fwm

Convergys in Monza is seeking an Operations Manager for the Banking sector. This role involves coaching Team Leaders and ensuring adherence to Client Service Level Agreements while achieving financial goals. The ideal candidate will have at least 2 years of experience in operations management and experience in banking projects.
Key responsibilities include performance management, process improvement, and stakeholder engagement. An English proficiency at B2 level is required, along with strong communication skills.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7e5fwm