Front Office Agent

13 ago - Roma
Leonardo Hotels

Front Office
Berufserfahrene
Leonardo Boutique Rome Monti
About Us
BE YOURSELF – with us, your personality counts In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.
Join our team and start your career journey with us as Front Office Agent (d/f/m)
What we offer
- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Team events

Your main duties
- You make sure the guests feel at home, by providing the best personal service
- Handling the check-in and check-out operations
- Handling administrative tasks




- Providing guests with information they may need about the hotel and city of Roma
- Answering phone calls

Your profile
- BE YOURSELF - Be authentic and yourself
- Bachelor’s degree in Hotel Management or Tourism studies
- Hospitality is in your veins
- At least 1-year experience as front office agent or reception
- Sense of responsibility, ability to work in team, resistant to stress
- Flexibility in working early, late and night shifts
- Very good speaking and writing skills in English and Italian, other languages are a plus

Your Contact Person
Valeria Rotondo
HR Specialist
Leonardo Boutique Rome Monti
Via Palermo 20
00184 Roma

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