Capital Equipment Service Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7e5vqw

The Role
This is not a typical field service role.
We are looking for a highly adaptable, hands‑on Service Engineer to support advanced Electrophysiology capital equipment across Italy and Emerging Markets, with additional exposure across the wider EMEA region.
If you enjoy working in different countries, solving complex problems under pressure, and being where you’re needed most — this role offers a unique opportunity to operate at the heart of a truly international service organisation.
What Makes This Role Different
This is a reactive, SLA-driven service environment.
- Customer systems are critical — when they go down, you respond
- Plans will change — often at short notice
- Preventative maintenance may be interrupted or rescheduled
- Travel can be dynamic, last‑minute, and cross‑border

We are looking for someone who thrives in that reality — not someone who needs a structured, predictable week.
Your Region
- Primary focus: Italy & Emerging Markets
- Flexible workload split depending on demand)
- Secondary responsibility: support across wider EMEA





You will be part of a collaborative EMEA team, stepping in wherever support is needed.
What You’ll Be Doing
- Installing, maintaining, and troubleshooting advanced EP medical systems
- Supporting hardware, software, and hospital IT/network connectivity
- Scheduling planned PM work whilst also ready to respond to urgent break/fix situations within SLA timelines
- Reprioritising your workload based on customer‑critical needs
- Travelling extensively (70%+) across multiple countries
- Working closely with clinical, commercial, and technical teams across the region

What We’re Looking For
Mindset (Most Important)
- You stay calm and effective when plans change
- You enjoy problem‑solving in unpredictable environments
- You take ownership and act quickly when customers need support
- You are comfortable working with limited planning and short notice travel
- You see disruption as part of the role — not a frustration

Expe

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7e5vqw