Head of Key Account Management
Pubblicato il 13-08-2026 - Altro in Italia
In this role you will lead KAM to drive growth and strengthen high-value partnerships across strategic customers. You will shape the account strategy, build executive relationships, and guide a team to deliver exceptional customer value. You'll collaborate with Sales, Operations and Service to maximize revenue, profitability, and retention. This is a chance to influence how major accounts perceive KONE as the preferred partner and to drive meaningful impact in urban mobility.
continuous learning programs
flexible benefits package
Lead and develop the Key Account Management team
Define and execute the strategic account management approach
Build executive-level relations with key customers
Drive revenue growth, profitability and customer retention
Lead major commercial negotiations and strategic agreements
Ensure high-quality account planning and opportunity management
Collaborate across Sales, Operations and Service functions to deliver customer value
Proven experience in Key Account Management, Strategic Sales or Commercial Leadership
Demonstrated people leadership experience
Strong track record in delivering business growth and customer retention
Exceptional stakeholder management and negotiation skills
Strategic thinker with strong commercial acumen
Experience managing complex customer environments and long sales cycles
In this role you will lead KAM to drive growth and strengthen high-value partnerships across strategic customers. You will shape the account...
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