Job Title Sales Assistant About the Role Il Gruppo TOD'S rappresenta un'eccellenza del Made in Italy. Ha radici che affondano nella tradizione dell'artigianato italiano e un patrimonio di valori che ne caratterizza la visione: la passione artigianale, la qualità assoluta e lo stile senza tempo. The TOD'S Group represents the excellence of Made in Italy. It has roots in the tradition of Italian craftsmanship and a heritage of values that characterises its vision: passion for craftsmanship, absolute quality and timeless style. Details * Annual Gross Salary: 26,000 EUR (base salary c.c.n.l. commercio) * Variable Compensation: according to company policy * Workplace type: on-site * Benefits: buoni pasto, employee discounts Responsibilities * Serve customers accordingly with the TOD'S values and selling ceremony; * Maintain strong product knowledge and create a storytelling aligned with brand; * Use effective sales techniques to achieve and exceed store sales targets and individual KPIs; * Maintain strong client relationships through follow-ups and CRM,

in order to create a solid client portfolio and to build loyalty; * Keep the boutique organized, clean, and aligned with brand standards; * Manage and support team in daily operational activities on the sales floor (restocking, organizing merchandise, visual merchandising, physical inventory of merchandise, etc.); * Manage payments, returns, and exchanges; * Follow Company grooming, accordingly with Tod's standards and policies. Required Skills * Proven experience in a similar role within fashion/luxury retail companies (minimum 1-2 years of experience in the same role); * Strong attention to detail and customer-oriented mindset; * Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients; * Excellent commercial awareness and client-oriented; * Deep passion and knowledge for fashion and luxury; * Proven ability to drive and exceed individual and store r

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