Team Lead Service Operations

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Local Italy Program Leader (Summer 2026) Local Italy Program Leader (Summer 2026) – Rustic Pathways is a student travel organization offering experiential education, community service, foreign language, and adventure programs. We emphasize professionalism, safety, and well-being of students and staff, and empower students through responsible travel experiences to positively impact lives and communities. The Position As a Local Program Leader, you live in Italy. Your primary responsibility is the care and well-being of our students while they travel. In partnership with your co-leaders, you'll collaborate to create a safe and successful program experience for all Rustic Pathways students. You'll work directly with international leaders, community partners, activity operators, and Rustic Pathways managers. You are a liaison between the program experience and all stakeholders, providing trip updates and managing communication with parents and the global Rustic Pathways team. Expect to spend long days in welcoming communities. We encourage applications from community service professionals,



customer service experts, globally conscious travelers, logistics enthusiasts, and youth development facilitators. Rustic Pathways is committed to diversity and inclusion and actively encourages applicants from equity‐seeking groups. We value diverse perspectives and experiences among our leaders. The position is seasonal. Responsibilities * Embody Rustic Pathways' mission, vision, and values * Act as a role model and mentor to students * Protect the safety of students by abiding by zero‐tolerance policies for inappropriate behavior * Monitor and manage student well‐being * Follow Rustic Pathways' protocols while on the program * Address student health issues and communicate action plans with parents * Respond calmly to issues with a focus on customer service and safety * Demonstrate responsible leadership and judgment, including cultural sensitivity * Create positive and inclusive gr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7e6ibm