Head of Key Account Management
Pubblicato il 13-08-2026 - Experteer Italy in Italia
In this role you will lead KAM to drive growth and strengthen high-value partnerships across strategic customers. You will shape the account strategy, build executive relationships, and guide a team to deliver exceptional customer value. You'll collaborate with Sales, Operations and Service to maximize revenue, profitability, and retention. This is a chance to influence how major accounts perceive KONE as the preferred partner and to drive meaningful impact in urban mobility. * continuous learning programs * flexible benefits package * Lead and develop the Key Account Management team * Define and execute the strategic account management approach * Build executive-level relations with key customers * Drive revenue growth,
profitability and customer retention * Lead major commercial negotiations and strategic agreements * Ensure high-quality account planning and opportunity management * Collaborate across Sales, Operations and Service functions to deliver customer value * Proven experience in Key Account Management, Strategic Sales or Commercial Leadership * Demonstrated people leadership experience * Strong track record in delivering business growth and customer retention * Exceptional stakeholder management and negotiation skills * Strategic thinker with strong commercial acumen * Experience managing complex customer environments and long sales cycles In this role you will lead KAM to drive growth and strengthen high-value partnerships across strategic customers. You will shape the account... #J-18808-Ljbffr