13 ago - Italia
8315 Italy - Genesys Cloud Services
Genesys is seeking a Principal AI Solutions Architect, Customer Success for the EMEA region. You will bridge customer strategy and technical delivery, guiding AI transformation across CX ecosystems, data, and cloud platforms.
The role emphasizes leading discovery, designing architectures, delivering rapid POC/MVPs, and ensuring governance and measurable outcomes. You will collaborate with CX Advisors, Solution Consultants, and customer stakeholders to drive adoption, align business metrics with
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