Since its inception in 2016 , Otoqi has established itself as a leading start-up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble and platform based driver-on-demand model. Our strength lies in combining cutting-edge technology with operational excellence. Each year, our 2.000 drivers move over 500.000 vehicles across Europe in under 48h. Our platform helps car rental companies, car dealers and car manufacturers overcome their logistical challenges. We set the industry standard for vehicle transportation in Europe, offering higher reliability and faster service through our disruptive model and continuous innovation. With €10M raised in our Series B funding round in 2024, and a footprint in France, Italy, and Germany, we are targeting new countries for our international growth in the coming years. Job description To strengthen its customer success operations in Italy, Otoqi is looking for a Team Lead Account Manager who will be the driving force behind a growing Account Management team.

The Team Lead Account Manager will play a key role in managing the team, ensuring exceptional customer experiences and directly contributing to customer success strategy and execution. Main Responsibilities Management & Leadership Recruit, train, and mentor the Account Management team. Starting with one member, with plans to grow in 2026. Define individual and team objectives, monitor progress, and facilitate team rituals (1:1s, weekly meetings, quarterly reviews). Unite the team around a shared vision of customer excellence, fostering skill development and autonomy. Provide regular reporting on team performance (operational KPIs, customer satisfaction, etc.). Cross-Functional Collaboration Work closely with Sales, Logistics, BPO, and Central Ops teams to ensure a cohesive commercial approach and high customer satisfaction. Serve as the interface between clients, CSMs and internal teams to ensure a consistent customer experience

Team Lead Account Manager

Automotive Sales Consultant - Torino

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