Service Specialist Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7e7zp0

Questa posizione è in Iveco Group

Il processo di selezione sarà interamente gestito Iveco Group.

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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Ready to join a dynamic international company leading the development and sales of Rotary and Reciprocating Compressors worldwide? We are looking for a Service Specialist Engineer to join our Aftermarket Team in Robassomero. This is a unique opportunity to work in a global, innovative environment with a strong customer focus.
Your Role
As Part Of The Aftermarket Team, You Will Be The Key Technical Reference Point For Customers Worldwide. Your Mission Will Be Structured Around Four Core Pillars
- Technical Support
- Provide remote technical assistance to field service engineers globally
- Support troubleshooting on industrial compressors and their applications




- Ensure timely and high-quality problem resolution
- Projects & Product Development
- Contribute to cross-functional teams for new product development
- Define maintenance strategies, intervals, and service instructions in collaboration with the Design Team
- Identify and define tools required for maintenance
- Maintain and improve service platforms
- Review and optimize spare parts proposals
- Quality Improvement
- Manage and monitor warranty costs, driving continuous product improvement
- Analyze and approve/reject warranty claims
- Define and implement field corrective actions
- Support Sales with technical insights for customer claims resolution
- Lead cross-functional initiatives to reduce and control warranty costs
- Training & Knowledge Sharing
- Deliver technical training to field engineers worldwide
- Organize and lead:
- Annual global training week (live streamed)
- Periodic training sessions on new product la

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7e7zp0