Description
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Start with us in July and unlock a weekend getaway credit after 6 months. Beach, Spa resort or mountains—the choice is yours
TELUS Digital Bulgaria is looking for passionate Back Office Gaming Support Specialists with Italian to join our Game Support Team - get the job you will enjoy
A typical day:
- Assist our players with any issues they might experience or report
- Focus on the player and provide the ultimate player experience
- Listen to the voice of the players and communicate it further to the appropriate teams
- Work with our team to improve our processes

If you have:
- Fluency in Italian and a good command of English
- Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
- Player empathy and understanding a player’s perspective when tackling their issues
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

- Relocation support with a €1,500 relocation package to help cover transportation, initial rent, and assistance in finding long-term accommodation
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects
Does it sound like the perfect job for you? APPLY NOW
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, custo

Back Office Gaming Support Specialist

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