Senior Business Analyst
Pubblicato il 13-08-2026 - Shoptalk in Milano
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Job Title
Senior Business Analyst
About your role:
You will play a crucial role in leading requirements discussions with clients and finalizing business needs from merchant acquiring banks or financial institutions. This role, based in our Milan office, is vital in ensuring successful delivery of comprehensive solution documents and facilitating strong relationships with internal stakeholders and third parties.
The Business Analyst, Merchant Solutions, is responsible for working closely with clients, product teams, technology teams, and third‑party partners to gather,
analyze, and document business requirements for merchant acquiring and payment solutions. The role serves as a bridge between business stakeholders and delivery teams, ensuring client requirements are translated into scalable, efficient, and compliant payment solutions.
This position requires strong expertise in merchant acquiring, payment processing, card schemes, payment gateways, switching, settlement, reconciliation, and related value-added services
What You’ll Do:
- Draft end-to-end merchant acquiring solutions for banks or financial institutions.
- Gather requirements, identify appropriate solutions, and ensure successful implementation of merchant solutions
- Identify, analyze, research, and resolve functional queries from internal teams and third parties
- Ensure the prompt resolution of moderate to complex queries from internal teams and external partners
- Interact and communicate effec