Strategy & Transformation Department Manager
Pubblicato il 13-08-2026 - KRUK Italia in Milano
The KRUK Group is a European leader in debt management and recovery, with over 25 years of experience and a strong presence across multiple countries, including Poland, Romania, Italy, and Spain. We are the largest company in the sector by market capitalization and strive for operational excellence through innovative and responsible financial solutions that create real value for people.
Our mission is to guide customers on a path out of debt, using an ethical, effective, and human-centered approach, while also educating the public on conscious and sustainable financial management. We believe in a world of financial balance built on mutual trust, where promises and commitments are honored.
KRUK Italia, active since 2015, is the Group’s leading company in the country, with over 480 employees and offices in La Spezia and Milan. We are a dynamic and steadily growing organization, strongly focused on people development, social responsibility, and collective well-being.
Core responsibilities you’ll face in the position:
- Lead the Strategy & Transformation Department in consolidating its role as a strategic company function, responsible for supporting the definition, development, and execution of business strategy and transversal transformation initiatives
- Partner with the local Board of Directors to identify strategic growth opportunities, proactively challenging assumptions and contributing to strategic decision-making, and supporting their translation into concrete initiatives and programs, while ensuring alignment with key stakeholders at local and central levels
- Monitor and assess the business model to ensure alignment with Company strategic objectives, proposing improvements and adjustments where needed
- Define, implement, and continuously improve the transformation and program management framework (PMO), ensuring effective governance, prioritization, and execution across initiatives
- Lead and coordinate a portfolio of cross-functional projects, ensuring de