13 ago - Mestre
Arsenalia
What We ’re Looking For
Join a team of experts dedicated to delivering innovative solutions and driving digital transformation for our clients.
How you’ll make a difference
- Act as a trusted advisor for clients, supporting them in defining and executing digital adoption strategies aligned with their business goals.
- Guide clients through the adoption journey of enterprise platforms, ensuring users effectively embrace new tools and processes.
- Configure and manage Digital Adoption Platforms (with a focus on WalkMe) to enhance user experience and accelerate time-to-value.
- Collaborate with business and IT stakeholders to identify adoption gaps and define targeted improvement initiatives.
- Create in-app guidance (walkthroughs, tooltips, onboarding flows) to support users through key processes.
- Contribute to consulting projects in complex environments, supporting clients through digital transformation initiatives.
- Help evolve Arsenalia’s internal capabilities in digital experience and adoption.
- Work closely with cross-functional teams (UX, Technology, Change Management)
in dynamic and international contexts.
What we’re looking for
- Hands-on experience with Digital Adoption Platforms, with preferred interest in WalkMe or MyMeta (configuration, deployment, and management).
- Solid understanding of digital enablement, user onboarding, and change management practices.
- Knowledge of enterprise digital processes and user adoption dynamics.
- Experience working in consulting environments or with enterprise clients.
- Interest in innovative digital adoption platform solutions (e.g., WalkMe or similar platforms).
- Proactive attitude, curiosity, and problem-solving skills.
- Experience delivering training or enablement programs for end users.
- Willingness to travel for short, medium, or long-term assignments.
- English proficiency at B2 level or higher.
What we would consider a plus
- Basic knowledge of HTML, CSS, and JavaScript for DAP customization.
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