Global Retail Excellence Intern
Pubblicato il 13-08-2026 - Versace in Milano
Founded by Gianni Versace in 1978, Versace is built on the principle of freedom — empowering fearless self-expression through every touchpoint, from fashion, interiors, fragrance, hospitality and more. Its fierce spirit of independence and progressivism fuels its relationships with the world's most influential figures, positioning Versace at the heart of culture. To own and wear Versace is to embrace a life without inhibition, without prejudice, accepting of deeply human truths and contradictions: a desire for classicism and innovative Italian artisanship, strength and sensuality, quietude and the volume raised to max.
It is a luxury Italian vision with deeply Mediterranean values, committed to uncompromising quality in its designs for a complete life.
Are you ready for a new challenge in our Retail Excellence team?
Join the Retail Excellence Global team at our Corporate HQ in Milan. We design client-experience standards for in-store hosting and engagement, train on products, behaviours, and operational procedures, and enable regional teams to deploy these standards to the field.
The Intern will support the development and deployment of enablement content, SOPs, and trainings to ensure consistency of client experience across markets and to scale HQ-driven initiatives.
What can you learn with us?:
- Support the design, update, and governance of client-experience standards and in-store hosting/engagement guidelines for regional teams.
- Assist the Operations team with day-to-day operations of the business
- Create, curate, and maintain training materials on product knowledge, client interaction behaviours, and operational procedures.
- Coordinate training calendars, scheduling, attendee tracking, and completion records; ensure timely communications.
- Prepare materials for leadership reviews and executive summaries, including dashboards and PowerPoint presentations.
- Contribute to SOP updates, playbooks, and knowledge assets for client experience programs.
- Liaise w