After-Sales Customer Success Specialist

13 ago - Milano
Zimmer Biomet

Zimmer Biomet is seeking an After Sales Customer Service Specialist in Milano, Italy. You will be the central contact for service-related activities, handling inquiries via multiple channels and ensuring accurate CRM entry for follow-up and resolution.
You will coordinate repair logistics, prepare quotations, secure approvals, and oversee loan devices during repairs. The role drives customer satisfaction through proactive maintenance and collaboration with Field Service.

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