About Ingram Micro
Ingram Micro is the global leader in IT distribution and technology solutions, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. With our broad solutions portfolio, supply chain expertise, and our proprietary digital platform (Ingram Micro Xvantage™), we provide opportunities and impact at a scale that no other company can match.
Why Join Ingram Micro?
Ingram Micro is a global technology leader where people, innovation, and professional growth come first. We offer training, certifications, and international career opportunities in a dynamic environment. Join our fast-growing Cisco Business Unit, helping partners accelerate their business across Networking, Cybersecurity, Collaboration, Cloud, and Infrastructure Solutions.
Your Role
As a Customer Success Specialist – Cisco, you will support the growth of our Cisco business by helping partners identify opportunities, maximize Cisco programs, and achieve long-term success.

Key Responsibilities
- Identify, recruit, and engage new B2B partners within the Cisco ecosystem.
- Generate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro Xvantage™ platform.
- Manage the partner lifecycle, from prospecting and qualification to onboarding and ongoing engagement.
- Build trusted relationships with partners, helping them maximize the value of Cisco solutions and programs.
- Collaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance, and Operations to execute joint growth strategies.
- Monitor pipeline performance and business results, contributing to the achievement of sales and growth targets.
- Provide market insights and partner feedback to support business planning, go-to-market initiatives, and continuous improvement.
- Promote Cisco programs, incentives, services, a

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