OPS Engineer – Network
Pubblicato il 13-08-2026 - ING ITALIA in Milano
ING Bank N.V. is looking for a Junior Network Engineer to join the Infrastructure team. The successful candidate will support the management, monitoring, troubleshooting, and implementation of enterprise network and security infrastructures, contributing to the reliability, performance, and security of the Bank's network environment.
Activities
- Monitor and manage network infrastructure environments.
- Support the configuration and maintenance of switches, routers, firewalls, and load balancers.
- Troubleshoot network connectivity, routing, switching, and security-related issues.
- Support infrastructure implementation and change activities.
- Manage incidents, service requests, and change tickets using ServiceNow.
- Produce, update, and maintain technical documentation, procedures, and operational runbooks.
- Create and update network diagrams, data center layouts, and logical/physical topology documentation using Microsoft Visio.
- Collaborate with internal teams and external vendors to ensure service continuity and infrastructure improvements.
Responsibilities
- Ensure the proper operation and availability of network and security services.
- Perform first and second-level troubleshooting of network incidents.
- Support firewall policy implementation and VPN connectivity management.
- Participate in change management activities according to ITIL processes.
- Maintain accurate network documentation and architecture diagrams.
- Contribute to continuous improvement initiatives and infrastructure optimization projects.
- Escalate critical issues when required and support resolution activities.
- Ensure compliance with internal security standards and operational procedures.
Required Skills
- Experience of at least 1-3 years in a Network Engineer or similar infrastructure role.
- Ability to manage critical situations through good decision-making and problem-solving skills.
- Degree in Computer Engineering, Computer Science, Telecommunications Engineering, Informatio