Senior Digital Business Analyst
Pubblicato il 13-08-2026 - Venchi in Milano
Let’s bring the Italian soul of chocolate to life
Since 1878, at Venchi we have celebrated chocolate in all its forms: from the authentic taste of our cocoa origins to the art of gelato. Today, we are a team of over 1,700 people across more than 200 stores worldwide, united by the same passion for quality and Italian excellence. At the heart of this journey are our values: Taste, Truth, Ingenuity, and Togetherness. They mean creating authentic experiences with care and precision; acting with transparency and responsibility; turning curiosity into impact through creativity and innovation; growing together by building trust and collaboration every day. Joining Venchi means embarking on an endless journey where tradition meets innovation, bringing quality, well-being, and the joy of positive indulgence around the world.
Your Mission:
We are looking for a data-driven and commercially minded Senior Digital Business Analyst to join our Digital Team at our HQ in Milan Reporting to the Digital Commerce Manager EMEA, you will transform data into insights that drive smarter decisions,
stronger customer experiences and sustainable eCommerce growth across the region. Working at the intersection of analytics, digital commerce and business strategy, you will identify opportunities to improve acquisition, conversion and retention, helping maximize performance across the customer journey. Partnering closely with cross-functional teams, you will leverage data, experimentation and AI-powered tools to unlock growth opportunities and support the evolution of our digital business.
Key Responsibilities:
- Own digital performance analysis and reporting across B2C and B2B channels in the EMEA region, transforming data into actionable insights that drive growth, profitability and customer value.
- Monitor and optimize key eCommerce and B2B KPIs across the customer journey, including traffic, product views, product clicks, add to cart, checkout steps, conversion rate, average order value, un