Junior Operations Specialist
Pubblicato il 13-08-2026 - Altro in Milano
About MDOTM
MDOTM is the Global leader in AI-driven investment solutions. Founded in 2015, we earned significant recognition in 2017 as the only European fintech startup selected by Google for its acceleration program in Silicon Valley. Since then, we have been growing continuously, establishing a strong international presence with offices in London, Milan and New York. If you are looking for a fast-paced environment and are willing to take ownership, this is the right opportunity for you
Role Overview
A cross-functional junior role sitting at the intersection of operations, project management, and commercial support. The Junior Operations Specialist will help coordinate client projects and streamline internal processes, gaining end-to-end visibility into how a growing fintech operates from the inside - a unique opportunity to gain exposure to both client-facing growth work and internal operational processes within the finance industry.
Key Responsibilities
Project Execution: Support the implementation of new client projects by managing operational activities,
gathering and documenting requirements, and ensuring timely delivery and collaboration with internal teams.
Client Relationship Management: Maintain ongoing contact with clients during project setup and execution, ensuring clarity on timelines, deliverables, and feedback loops.
Business Development Support: Assist the Business Development team with research, preparation of client materials, and follow-up activities related to ongoing or prospective partnerships.
Cross-Team Coordination: Liaise with internal teams (Product, Research, Engineering, and Operations) to ensure project milestones are met and any blockers are promptly resolved.
Process Improvement: Contribute to the optimization of internal workflows, documentation standards, and reporting tools to enhance operational efficiency.
Knowledge Management: Maintain accurate project documentation and ensure information is properly tracked in project managem