Digital Store E-commerce Supervisor
Pubblicato il 13-08-2026 - Jobtailor in Brugherio
- Support in defining and leading the digital commercial strategy to maximize sales and performance across eCommerce platforms.
- Coordinating the Digital Store eCommerce Traders and Assistants team, ensuring effective management of daily activities, priorities, and capability development.
- Overseeing the daily performance of digital platforms, ensuring commercial freshness, the right promotional balance, and a strong focus on the customer experience.
- Collaborating with Merchandising, Marketing, Social, and Digital Content to develop campaigns, commercial themes, and promotions aligned with business goals.
- Analyzing performance, customer insights, and market trends to identify growth opportunities, new commercial concepts, and areas for continuous improvement.
- Sharing best practices and results with local and international stakeholders, fostering alignment, innovation, and acceleration of the digital business.
- Helping drive the long-term expansion of the online channel through the development of new commercial opportunities and a stronger omnichannel strategy.
Requirements
- Bachelor’s degree in Economics, Marketing or related fields
- Solid experience of at least 5 years in a digital environment (ideally multi-channel), online sales, retail/merchandising, and eCommerce trading
- Previous experience managing people and structured teams in international environments
- Strong leadership, people management, and cross-functional/cross-market collaboration skills
- Strong commercial and analytical mindset, with excellent knowledge of key digital KPIs (Conversion Rate, Session/Bounce Rate, CTR, etc.)
- Excellent knowledge of the main digital and traditional tools for performance analysis, conversion optimization, and testing (Adobe Analytics, Adobe Target, Tableau, Excel, SimilarWeb, Contentsquare, Bazaarvoice, etc.)
- Native Italian and fluent English
Core Competencies
Demonstrates expertise in digital commercial strategy, eCommerce performance management, and