SUPPORT & IT (m/w/d)
Pubblicato il 13-08-2026 - Factorial in Italia
Do you get a quiet satisfaction from making technology work the way it should? Do you see a problem and immediately start thinking about the solution? We're looking for someone who wants to be more than a help desk - someone ready to get stuck in, drive real improvements and help shape the technical backbone of a fast-moving digital company.
What This Role Is Really About
You'll be the person our team and clients rely on when things need to work - and when they could work better. From keeping systems running smoothly to spotting where we can do things smarter, this is a hands-on role with genuine scope to make your mark. You won't just be maintaining the status quo. You'll be actively improving it.
What You'll Be Driving
Day-to-Day IT Operations
- Set up, maintain and troubleshoot IT systems and networks so everything runs without a hitch
- Be the go-to person for technical support requests around our Anexis tools - reliable, calm and solution-focused
- Handle hardware setup, network management and the kind of technical groundwork that keeps a business moving
- Identify weak spots in our existing IT infrastructure and come up with smarter ways of doing things
- Help implement new technical solutions that move our IT strategy forward
- Bring fresh thinking to processes that have always just been "good enough"
What You'll Bring
- You don't need to be a seasoned IT professional - what matters is a genuine interest in technology and a drive to keep learning
- A solid technical foundation and the curiosity to develop it further
- Analytical thinking and a natural instinct for finding practical solutions
- The ability to work independently, stay organised and keep your head when things get busy
- A people-friendly approach - you enjoy helping others and communicate clearly under pressure
- Strong German and/or Italian skills; English is a plus
Why You'll Like It Here
We're a creative, ambitious team working on projects that actually go somewhere. If you want a role