Front office agent
Pubblicato il 13-08-2026 - Hosco in Venezia
Area: Customer Services & Call Center
Data: 06/08/2026
Hosco
A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to:
- Welcome, greet and appreciate guests for using the establishment.
- Perform guest check-in and check-out duties.
- Address guest's needs and resolve their concerns and complaints.
- Take online and phone reservations.
- Collect guest information, including contact details and dates of their stay.
- Assign rooms and hand out keys.
- Prepare bills and take payments.
- Take and pass on message to guests and act on requests in an efficient and prompt manner.
- Good knowledge in PMS, Opera.
- Fluency in Italian and English.
Settore: Hospitality/Turismo/Viaggi
Ruolo: Customer Service
RAL: