Salesforce Administrator
Pubblicato il 13-08-2026 - Frette in Concorezzo
For our headquarters in Concorezzo (MB), Frette is seeking a skilled and detail-oriented Salesforce Administrator to support and enhance our Salesforce environment across Sales Cloud and Service Cloud. This role will be responsible for system configuration, user support, automation, and continuous improvement of business processes to drive sales efficiency and customer service excellence.
Scopra di più sulle mansioni generali e sulle competenze richieste per questa occasione leggendo di seguito. KEY RESPONSIBILITIES:
- Administer and support Salesforce Sales Cloud and Service Cloud environments
- Manage users, roles, profiles, permission sets, and security settings
- Configure and customize objects, fields, page layouts, record types, and validation rules
- Build and maintain automation using Flow, workflow rules, and process builder
- Support sales processes including lead management, opportunity tracking, and forecasting
- Support service processes including case management, queues, SLAs, and escalation rules
- Create and maintain reports and dashboards for sales and service performance
- Troubleshoot system issues and provide end-user support and training
- Maintain data quality through data imports, deduplication, and governance best practices
- Collaborate with stakeholders to gather requirements and implement solutions
- Assist with integrations and third-party applications as needed
- Stay up to date with Salesforce releases and recommend enhancements
- Maintain documentation of system configurations, processes, and best practices
SKILLS AND QUALIFICATIONS:
- 2–5 years of experience as a Salesforce Administrator
- Salesforce Administrator Certification
- Hands-on experience with Sales Cloud, Service Cloud and Flow
- Strong understanding of Salesforce data model and security model
- Experience building Flows and automation
- Proficiency in reports and dashboards
- Experience with data tools (Data Loader, import wizard)
- Strong problem-solving and communica