Implementation Manager
Pubblicato il 13-08-2026 - Uniti AI in Ponte
Why Uniti
Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every vertical. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. The work underneath is the same.
Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Real estate has been waiting for an execution layer.
Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. One horizontal layer, every vertical. Work gets done faster, around the clock. The humans on our customers' teams get to focus on the parts of the job that actually need them.
On the back of 6x YoY growth,
we raised our Series A and are tripling headcount this year. As an Implementation Manager, you turn signed contracts into live, working agents — owning every new customer's onboarding from kickoff through go-live, configuring their agent against their actual data and workflows, and handing them off to Customer Success ready to thrive.
About the role
As an Implementation Manager at Uniti, you'll sit on the Client Operations team and run every new customer from signed contract to live agent. You'll manage the implementation project end-to-end — collecting client data, building the knowledge base, writing the prompts, wiring the integrations, configuring the channels — and partner with Sales, Customer Success, and Engineering to turn the agent we promised into the agent that's running. This role exists because every customer we sign deserves the same fast, careful go-live, and because every implementation we run is a chance to make the n