Responsable de Bureau
Pubblicato il 13-08-2026 - Moog Italiana in Malnate
About Moog
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in an environment built on trust, collaboration, and accountability. Working at Moog means being part of a company where innovation, customer focus, and continuous improvement drive everything we do. We offer opportunities to grow professionally while making a tangible impact on our customers and our business.
Opportunity
Job Title: Inside Sales Lead
Reporting To: Managing Director & General Manager
Work Schedule: Hybrid – Varese, IT
Location: Malnate (VA), Italy
Key Responsibilities
Team Leadership
Lead, coach, and develop a team of approximately 10 Sales Administration professionals located across multiple Italian sites.
Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
Monitor workload, performance, and development plans to ensure effective team execution.
Customer Management
Serve as the primary point of contact for selected strategic customers and key accounts.
Build strong customer relationships to ensure high levels of satisfaction and responsiveness.
Support customer escalations and coordinate timely resolution of complex issues.
Commercial Operations
Oversee the complete order-to-delivery process for external and intercompany customers.
Ensure accurate and timely processing of customer orders, quotations, shipping documentation, and commercial records.
Support Sales Account Managers, distributors, and direct customers throughout the commercial lifecycle.
Cross-Functional Coordination
Act as the key liaison between Sales, Supply Chain, Procurement, Production Planning, Logistics, and Finance.
Coordinate product availability, delivery schedules, and customer priorities to ensure business commitments are met.
Support Sales and Operations Planning activities through effective communication and execution.
Export & Compliance
Oversee export activities, international shipments,