Customer Service
Pubblicato il 13-08-2026 - Cbtalents in Italia
Now Hiring | AI Customer Service Specialist (Italian & English)
Location: Lisbon, Portugal
Relocation Support Available
Are you passionate about Artificial Intelligence and fluent in Italian and English ? Join the ByteDance LLM team and help improve the next generation of AI models by evaluating AI-generated content.
Position
AI Customer Service Specialist (Italian & English)
Responsibilities
- Review and evaluate AI-generated content.
- Support the development and improvement of Large Language Models (LLMs).
- Analyse text, datasets, and AI responses.
- Follow detailed guidelines to ensure quality and accuracy.
- Help improve the performance and safety of AI systems.
Requirements
- Native-level Italian .
- Good command of English (B2 or above) .
- Strong understanding of Generative AI , Large Language Models (LLMs) , and AI annotation/evaluation platforms.
- Previous experience in AI Data Annotation, LLM Evaluation, RLHF, Supervised Fine-Tuning (SFT), Quality Assurance, Content Labeling, Trust & Safety , or similar analytical roles is highly desirable.
- Excellent analytical and critical thinking skills.
- Strong written communication and attention to detail.
- Ability to work in a fast-paced environment while maintaining high quality standards.
Working Schedule
- 24/7 rotating shifts
- Monday to Sunday
- 2 rotating days off per week
Salary & Benefits
- €1,000 gross per month (paid 14 times per year )
- Meal allowance: €7.63 per working day
- Full relocation support to Lisbon, Portugal
Stiamo Assumendo | Specialista AI Customer Service (Italiano e Inglese)
Sede: Lisbona, Portogallo
Supporto completo per il trasferimento
Sei appassionato di Intelligenza Artificiale e parli fluentemente italiano e inglese ? Unisciti al team ByteDance LLM e contribuisci allo sviluppo della nuova generazione di modelli di Intelligenza Artificiale valutando contenuti generati dall'AI.
Posizione
Specialista AI Customer Service (Italiano e Inglese)
Responsabilità
- Revisionare e valut