SALES ADMINISTRATION SPECIALIST

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7emb9e

Context & Environment :
In a demanding and constantly evolving environment, we contribute to the smooth running of cash operations and therefore protect CHANEL by ensuring compliance with the flow of money.
Client Relationship and Payment Procedures Management :
At CHANEL, the Sales Administration Specialist role stands out for its strong client-facing component. Beyond administrative duties and safeguarding compliance, this position requires clearly and professionally explaining payment procedures to clients, both in-boutique and remotely, and engaging in effective conversations to resolve any issues. Maintaining a high standard of service while ensuring strict adherence to company policies is one of the key challenges of this hybrid role, which calls for outstanding communication skills, empathy, and a client-centric mindset.
KEY PARTNERS : Boutique operations, accounting team.
IN THIS METIER, WE ARE ENERGIZED BY :
Protecting CHANEL by ensuring cashing compliance related tasks
Liaising with internal Accounting on the following topics:
Preparing cash deposits




Producing daily recap documents
Checking and filing all cash register documents which require special authorization and archiving (returns, self-certification, Policy on sale, export sales, gifts, etc.)
Compiling daily accounting figures
Countersigning register closure documents
Preparing monthly and daily documents to send to headquarters
Managing petty cash: tracking expenses, justifying them and sending them to the accounting department
Ensuring cash register closures
Participating in call conferences, meetings, training and update activities concerning cash desk/payments/fiscal system topics, and sharing related information with the store team
Contributing to the client experience by supporting payment services:
Clearly explain payment procedures to clients both in person and remotely, ensuring their understanding and satisfaction
Completing bank transfer operations:
Sending the link to the client
Checking

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7emb9e