Credit collections coordinator
Pubblicato il 13-08-2026 - North Sails Apparel in Lombardia
Department: Finance Reports To: Accounting and Reporting Manager Scope of the Role The Credit Collection Coordinator is responsible for managing the company's credit collection activities, ensuring timely customer payments while maintaining positive business relationships. The role contributes to optimizing cash flow, minimizing credit risk, and supporting the Finance team through effective monitoring of outstanding receivables and compliance with company credit policies. Job Description We are seeking a motivated and detail-oriented Credit Collection Coordinator to join our Finance team. This role offers the opportunity to work in a dynamic international environment, collaborating closely with Finance, Sales and Customer Service to ensure an efficient credit collection process and support the company's financial performance. Key Responsibilities Manage collection activities and follow up on outstanding receivables for domestic and international customers. Monitor customer aging reports and prepare regular reports on collection performance and overdue balances.
Collaborate with the Sales and Customer Service teams to resolve disputes, account holds and payment discrepancies. Analyze customer credit positions and recommend appropriate corrective actions in case of late payments or increased credit risk. Support the management of payment plans and escalation procedures for overdue accounts. Perform reconciliations of customer payments, ensuring the correct allocation of incoming receipts. Maintain accurate customer account records and ensure data integrity within the ERP system. Support month-end closing activities related to Accounts Receivable and Credit Collection. Contribute to the continuous improvement of credit management processes, reporting and internal controls. Ensure compliance with company policies, accounting standards and audit requirements. Key Competencies Strong analytical and problem-solving skills. Excellent negotiation and communication skills. Hi