OverviewJunior Customer Transformation Consultant - Intern. Contributed to digital transformation projects for key financial services players as part of the fast‐growing Customer Transformation FS team at PwC Customer Advisory.
Responsibilities
- Coordinate projects with a focus on digital channel innovation and its impact on end customers.
- Analyze and support the definition of innovative solutions, both custom and market‐ready, for clients.

Qualifications
- Master's degree (or current enrolment) in economics, management, engineering, or computer science.
- Fluent in spoken and written English.
- Ability to devise functional and innovative solutions in complex projects.
- Passion for digital transformation in the financial services sector.

- Self‐motivated, goal‐oriented, and ready to take on challenging consulting work.
- Strong teamwork, communication, and relational skills.
- Motivation for consulting in complex and demanding environments.

Desired Skills
- Accepting feedback, active listening, emotional regulation, empathy, inclusion.
- Business model development, business process modelling, business systems.
- Emerging technologies, innovative design, intellectual curiosity. xivgfpx
- IT infrastructure, project architecture, project budgeting.

Junior Customer Transformation Consultant

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