Feed Additives Technical support
Pubblicato il 13-08-2026 - Trouw Nutrition in Italia
Job Description
Key accountabilities
- Technical Support
Routine technical support of customers, including direct farm contact and the commercial animal farming industry. Acts as technical resource to sales professionals and customers. Interpreted field data and provide feedback concerning housing, transport, equipment, nutrition and related matters. Documents customer requirements and provides technical guidance related to sales strategy and proposals.
- Value Selling
Asks questions which uncover implied needs, and which develop those needs. Builds value for the customer by investigation to uncover explicit needs and develop those needs. Demonstrates company’s capability by explaining how company’s products and services match a customer’s explicit needs (Vantaggi Statements) Supports the feasibility of standard, customized, partnerships alternatives of new approaches for offered products and services, viewing its optimization and improvement.
- Knowledge sharing
Introducing new solutions and concepts to the customer.
Manages a programme of communication to the animal breeding industry through in-house publications and press articles; Prepares technical presentations and demonstrates how a product meets client needs. Contributes to sales meetings by providing deeper understanding of solutions workings or applications, as well as of product limitations and non-traditional product usage. Facilitates in training for internal sales professionals and on-site technical training for customers.
- Process optimization
Develop, monitor and update written standard operating procedures and process control strategies. Supports other organization functions, such as engineering, manufacturing or quality control, to identify user and/or design problems.
- Tools
Coordinates, executes, maintains and / or improves various administrative sales processes and systems, in line with the applicable way of working to ensure an efficient and effective sales administration compliant with