Italian-Speaking Customer Support Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7en3rs

We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.
Dopo aver letto questa descrizione, invii il suo CV e le eventuali informazioni aggiuntive richieste facendo clic sul pulsante di candidatura.Location: Lisbon, Portugal (remote within Portugal)
What We Offer
- Competitive salary package
- €7.63/day meal allowance
- Health insurance from Day 1
- Remote work based in Portugal
- Relocation support package
- Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)
- Optional free Portuguese classes and other activities around Lisbon

Responsibilities
- Provide support to customers via phone, email, and chat




- Assist users with product-related questions and technical issues
- Deliver high-quality customer service with empathy and professionalism
- Troubleshoot problems and find effective solutions
- Maintain accurate records of customer interactions

Requirements
- Fluency in Italian and good English level
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Tech-savvy and comfortable learning new systems
- Previous customer service experience is a plus

Schedule
- Monday to Saturday (rotational shifts) or Monday to Friday
- 08:00 – 19:00
- 2 days off per week (Sunday + 1 rotational day)

Schedules may vary depending on project available. xivgfpx
Please upload CV in English*
J-18808-Ljbffr Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7en3rs